bm880 Privacy Policy

bm880 ("Platform", "we", "us") operates a safe and reliable online betting and live casino service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit our website bm880.lat, register an account, or use any of our services, how that information is used, and what measures we take to protect it.

This Policy applies to everyone who uses our services. By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

Our services are strictly for persons aged 21 or older. We do not knowingly collect information from minors.

bm880 may collect various types of information in order to provide you with our services. This information is obtained from the following sources:

2.1 Information Provided Directly by You

• Full name and date of birth
• Email address and mobile number
• Postal address (for billing/contact purposes)
• National ID or passport number (for identity verification)
• Financial information — account details related to payment methods bKash, Nagad, or Rocket
• Any additional information you provide voluntarily (for example, when contacting customer support)

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and version
• Operating system
• Page visits, click patterns, and session duration
• Referral URL (where you came from before reaching our site)
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Transaction confirmation information from payment processors
• Information from identity verification service providers
• Information from fraud prevention and risk assessment services

We use your information only for the following legitimate purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Ensuring access to betting, casino games, and other platform features.
• Processing Financial Transactions: Handling deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: Resolving your questions and complaints.
• Security & Fraud Prevention: Detecting account misuse and irregular activity.
• Age & Identity Verification: Ensuring that only persons aged 21 or older use the service.
• Responsible Gaming: Monitoring gaming behaviour and providing support when needed.
• Legal Compliance: Adhering to applicable laws and regulations.
• Platform Improvement: Analysing user experience and improving the quality of our services.

We never sell your information commercially to any third party.

bm880 may share your information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and service partners to keep our platform running effectively. Only the information necessary to perform the service is shared with these partners, and they may not use it for any other purpose.

4.2 Payment Processors

Information required to process transactions via bKash, Nagad, and Rocket is shared with the relevant payment service providers. These transactions are also governed by their own privacy policies.

4.3 Legal Obligations

We may disclose your information when legally required to do so in order to comply with a court order, a lawful request from a government or regulatory authority, or the requirements of applicable law.

4.4 Business Transfers

If bm880 ever undergoes a merger, acquisition, or asset transfer, your information may form part of the transferred assets. You will be notified in advance in such a case.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required for login sessions, security, and core platform functionality.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand traffic and user behaviour.

You can disable non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

bm880 has implemented industry-standard technical and organisational measures to ensure the security of your information:

• SSL Encryption: All data transmitted to and from the website is encrypted using TLS/SSL technology.
• Secure Data Storage: Stored information is held in encrypted databases.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Reviews: Our systems undergo regular security testing.
• Two-Factor Authentication: An additional layer of security for account access.

No method on the internet is completely secure. However, we are committed to providing the highest level of protection for your information. If you believe your account has been subject to any unauthorised access, contact us immediately.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Specifically:

• Active account data — retained while the account remains active.
• Financial transaction records — retained for the period required by applicable law.
• Some information may be retained after account closure to meet legal and regulatory obligations.
• Marketing preference data — until you withdraw your consent.

Once the specified period has passed, we securely delete or fully anonymise your information.

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to specific uses of your information.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format in certain circumstances.

To exercise any of your rights, contact us using the contact details provided below. We will process your request within a reasonable timeframe.

bm880's services are strictly for persons aged 21 or older. We do not knowingly collect or process personal information from any minor. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If a parent or guardian believes their child's information is held by us, please contact us.

For the effective operation of our platform, your information may at times be transferred to servers located outside Bangladesh. For any such transfers, we ensure that applicable data protection standards are maintained and that your information is covered by appropriate safeguards.

bm880 may update this Privacy Policy from time to time. If any significant changes are made, we will inform you by posting a notice on our website and/or by notifying you at your registered email address.

Continued use of our platform after any updates indicates that you have accepted the revised policy. We therefore recommend that you review this page regularly.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policy of any third-party website before visiting it.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Live Chat: 24/7 direct support (in Bengali and English)
• Email: [email protected]

We are committed to processing your request as quickly as possible. For complaints relating to personal data protection, we will treat the matter as a top priority, investigate it thoroughly, and respond to you in writing.